At Usebot.Online customer satisfaction is our top priority. We want you to feel confident in your purchase and ensure a smooth experience with our digital products. Below are the details of our refund and returns policy.
Eligibility for Refunds
- Product Issues:
Refunds will be provided if you encounter technical problems wth a product that cannot be resolved within 7 days of purchase. - Accidental Purchase:
If you accidentally purchased the wrong product, we will issue a refund or exchange, provided the request is made within 48 hours of purchase. - Unsatisfactory Experience:
If the product does not meet your expectations, you may request a refund within 7 days of purchase. Refunds will be considered on a case-by-case basis.
Non-Refundable Cases
- Change of Mind:
Refunds will not be granted if you simply change your mind after purchasing. - Delayed Refund Requests:
Refund requests made after the specified timeframes will not be honored.
How to Request a Refund
- Contact Us:
Send an email to support@usebot.online with the following details:- Your full name
- Order number
- Package Subscription
- Reason for refund request
- Review Process:
- Our support team will review your request within 3-5 business days.
- You may be asked for additional details or screenshots to support your claim.
- Refund Confirmation:
- Once approved, refunds will be processed within 7 business days.
- Funds will be returned to the original payment method used during purchase.